A geek's blog about nerdy stuff, with an array of musings on SEO & web design, Barnsley based but internationally read. Honest.
Posts tagged customer service
Ensuring New Client Meetings Convert To Sales – Web Design Musings
Aug 2nd
After putting up a post about small business networking, and how to make the most of it; I thought it’d be handy to follow it up with some thoughts on how to really make the most of any new client meetings you may book after you’ve been networking.
Of course these thoughts apply to any new client meeting that you make and also apply across a range of services that you may provide – however for the purpose of this post, I’m going to think about you as a web designer going in to look at a new web design for More >
Small And Perfectly Formed – Look Out For The Little Guy And You May Be In Luck
Jan 21st
I’ve just been directed to a fantastic little article by a great designer friend of mine.
Oddly, it kind of links into what I was blogging about yesterday; increasing customer services skills as a web designer.
The article briefly talks about how freelance designers can easily segregate their clients into the “big clients” and the “small clients”, and how sometimes that might not be the best way to think.
Its very easy to flag or leave until later the small requests from your smaller or more sporadic clients. Those little requests for small or low money jobs can sometimes get “lost” as they More >
Easily Boost Your Customer Service Skills As A Web Designer
Jan 20th
As a web designer, and especially a freelance web designer, it’s sometimes hard to choose the projects that really get you going.
We all love projects where we’re actually engaged by the subject matter; we recently did one for ADL Tattoo Removal Lasers and the subject matter really intrigued and interested me – it was a great site to be involved in.
Of course, as a designer you have to give the same level of customer service and engagement to all clients, regardless of the sector or industry that they’re in. It helps make us better designers, helps our business grow and equally More >
