I’ve just been directed to a fantastic little article by a great designer friend of mine.

Oddly, it kind of links into what I was blogging about yesterday; increasing customer services skills as a web designer.

The article briefly talks about how freelance designers can easily segregate their clients into the “big clients” and the “small clients”, and how sometimes that might not be the best way to think.

Its very easy to flag or leave until later the small requests from your smaller or more sporadic clients. Those little requests for small or low money jobs can sometimes get “lost” as they More >